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Salesforce CRM

TechnologyMarket cap $290B20 connections

Salesforce invented cloud CRM and remains the global leader with 150,000+ customers. Its Customer 360 platform covers sales, service, marketing, commerce, and analytics. Einstein AI is embedded across all products. MuleSoft (integration), Tableau (analytics), and Slack make Salesforce the operating system for customer relationships at enterprise scale.

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Partners 16

Strategic partnerships, joint products and alliances

  • AppleTechnology · $3.0TSalesforce apps built for Apple devices
  • MicrosoftTechnology · $2.8TTeams + Salesforce integration
  • NVIDIASemiconductors · $2.2TNVIDIA models in Agentforce
  • AlphabetTechnology · $2.1TSalesforce and Google Workspace integrations
  • AmazonConsumer & Retail · $2.0TSalesforce runs on AWS
  • MetaTechnology · $1.4TMarketing Cloud integration with Meta ads
  • AdobeTechnology · $220BMarketing and CRM data integrations
  • IBMTechnology · $175BIBM Consulting is a major Salesforce partner
  • OpenAITechnology · $80BOpenAI models in Agentforce and Salesforce in ChatGPT (2025)since 2025
  • WorkdayTechnology · $68BJoint AI employee service agent (2024)since 2024
  • AnthropicTechnology · $60BClaude in Agentforce
  • SnowflakeTechnology · $50BZero-copy data sharing with Salesforce Data Cloud
  • HubSpotTechnology · $22BHubSpot and Salesforce competing CRM platforms
  • DocuSignTechnology · $14BDocuSign eSign embedded in Salesforce CRM workflows
  • ZoomInfoTechnology · $5BZoomInfo enriches Salesforce CRM data
  • nCinoTechnology · $4BnCino banking platform built on Salesforce

Competitors 4

Companies it competes with

  • OracleTechnology · $450BCRM and customer experience software
  • SAPTechnology · $280BEnterprise applications
  • PegasystemsTechnology · $5BEnterprise workflow and CRM
  • FreshworksTechnology · $4BCustomer service software

Key relationships in depth

Salesforce & Apple

Apple and Salesforce have a deep strategic partnership integrating Salesforce's enterprise CRM platform with Apple hardware and software ecosystems. Salesforce rebuilt its iOS mobile app to take full advantage of Apple Silicon, Face ID, and iOS design guidelines, and the two companies co-announced features enabling Salesforce Einstein AI to surface within Apple's Siri and Shortcuts workflows for enterprise users. Salesforce is one of the largest enterprise iOS app developers, with its mobile CRM apps running on millions of iPhones and iPads in corporate deployments.

Why it matters: Salesforce's mobile-first strategy depends critically on iOS adoption among enterprise sales teams, as the iPhone is the dominant enterprise smartphone globally and Salesforce's field sales and service applications must perform flawlessly on it to retain enterprise customers who provision devices through Apple Business Manager. Apple benefits from Salesforce's deep enterprise integration by making iPhone and iPad indispensable in sales and service workflows, reinforcing enterprise device procurement decisions.

Salesforce & Microsoft

Microsoft and Salesforce have a deep integration partnership connecting Microsoft Teams with Salesforce Sales Cloud, Service Cloud, and Marketing Cloud, allowing sales representatives to manage customer relationships directly within Teams. Simultaneously the two companies compete directly: Microsoft Dynamics 365 is a direct CRM competitor to Salesforce, and Microsoft Copilot for Sales competes with Salesforce Einstein AI.

Why it matters: Salesforce is the dominant CRM platform with $37B in annual revenue (FY2025) and 150,000+ customers. Rather than fighting for control of shared enterprise customers, the integration partnership ensures sales teams using Salesforce can work inside Microsoft's productivity suite. The competitive tension between Dynamics 365 and Salesforce drives both companies to innovate.

Salesforce & NVIDIA

Salesforce and NVIDIA formed a strategic alliance to integrate NVIDIA Nemotron AI models with Salesforce's Agentforce platform, enabling enterprises to build regulated and on-premises AI agents using NVIDIA's open model ecosystem. The partnership was announced at NVIDIA GTC 2026 as part of NVIDIA's broader enterprise AI agent platform launch with 17 enterprise software adopters including Adobe, Salesforce, and SAP. Salesforce's Agentforce product uses NVIDIA's AI infrastructure to deliver high-performance, cost-efficient agents for service, sales, and marketing automation.

Why it matters: Salesforce's Agentforce has become its fastest-growing product, surpassing $1.4B ARR with 18,500+ deals by fiscal Q3 2026. NVIDIA's Nemotron models provide Salesforce customers in regulated industries (healthcare, financial services, government) access to on-premises AI agents that meet data residency and compliance requirements that public cloud LLMs cannot satisfy. NVIDIA's relationship with Salesforce at GTC 2026 signals that enterprise AI is shifting from standalone tools to integrated agents embedded directly in existing workflow platforms.

Salesforce & Alphabet

Salesforce and Google have a deep strategic partnership that includes Salesforce running on Google Cloud infrastructure as one of its preferred cloud providers, and deep bidirectional integrations between Salesforce and Google Workspace, with Gmail and Google Calendar syncing natively to Salesforce CRM. In 2024-2025, the partnership extended to AI with Salesforce Agentforce and Google's Gemini models, enabling enterprises to build AI agents that pull context from both Google Workspace and Salesforce CRM data.

Why it matters: Salesforce needs a hyperscale cloud partner to handle its growing infrastructure requirements and AI compute demands, and Google Cloud's multiregion presence and Gemini AI capabilities provide Salesforce's enterprise customers with compliant, globally distributed AI infrastructure. Google benefits from Salesforce's massive enterprise footprint of 150,000+ customers, many of whom run Google Workspace alongside Salesforce.

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Relationships are compiled by VexMap from company filings, announcements and reporting, and last reviewed September 2026. Spotted something wrong? Tell us. Not investment advice.